Senior Communications Associate


The Senior Communications Associate plays a key role leading our global communications effort, developing and implementing a comprehensive communications strategy, and advancing our brand. The Associate will drive effective and results-driven communication of ICTJ’s core messages and identify ways to showcase ICTJ’s work nationally and internationally. The Associate will craft messaging; design and implement strategies that support ICTJ priorities; identify timely opportunities to promote transitional justice and related topics in local, national, and international contexts; and lead rapid response efforts to relevant developments as necessary.

The ideal candidate will be a professional with extensive experience leading media and outreach efforts for an international nonprofit organization. The Associate will be able to leverage new technologies and communication trends to reach audiences and make people care about transitional justice and developments in the places where we work. The Associate should have a well-developed global media network, excellent managerial skills, and demonstrated experience managing institutional communication efforts. This experience should include overseeing digital presences; publication initiatives; public events; and the support of fundraising campaigns.

Primary Responsibilities

The Senior Communications Associate reports directly to the Executive Director. The Associate is responsible for all aspects of the organization’s institutional communication and branding as well as web, media, and publications strategies and media relations. The Associate may have supervisory responsibilities for junior staff and/or interns and contractors and; supervisory responsibilities on implementing budgets associated to communications activities and/or strategies. The Associate will work closely with the Director of Program to ensure that ICTJ’s expert analysis, policy advice, on-the-ground engagement, and research findings are disseminated in effective and innovative ways to key audiences, including international and national policy makers, donors, partners, civil society, media and the general public. The Associate will work internally to ensure a consistent external identity and message. The Associate will also work closely with the Director of Development to support ICTJ’s fundraising strategy.

Major Duties and Responsibilities

Under the general supervision of the Executive Director the Senior Communications Associate will:

  1. Implement ICTJ’s global, multilingual communications strategy using new and traditional tools to increase the profile and awareness of ICTJ’s work and transitional justice issues more broadly.
  2. Identify elements needed to raise the profile of the organization, transitional justice, and ICTJ’s unique contributions, including through:
    • Identification of target audiences
    • Creation of timely, accurate, and clear content highlighting ICTJ’s achievements and disseminating ICTJ core messages.
    • Framing, adapting, and disseminating messages through multiple channels (publications, websites, social networks, media, etc.) Further development and promotion of ICTJ’s brand
  3. Develop and implement an online strategy to ensure our websites (English, Spanish, and Arabic) and relevant online tools offer clear and compelling content that effectively supports ICTJ’s institutional objectives.
  4. Provide strategic guidance to Senior Management on messaging and executive communications for high-level public events, meetings, press inquiries, etc.
  5. As the main point of contact for media, develop and implement media strategies that ensure:
    • Dissemination of ICTJ messages through press releases, op-ed articles, and other media-focused pieces
    • Capacity to react to national or international events related to transitional justice
    • Growth of local, national, and global media relationships, using the Director’s own relationships and contacts, information from ICTJ staff, and database tools.
    • Strategies for Outreach to media professionals in countries where ICTJ works, in conjunction with the Director of Programs and country staff.
  6. Enhance ICTJ’s publication strategy, including framing of content, timeliness, style, and dissemination and distribution, working in partnership with the Director of Programs.
  7. Oversee assigned communications staff, interns and project-based consultants and volunteers.
  8. Provide training and assistance for ICTJ staff and members on being active ICTJ spokespeople; lead occasional trainings for staff and Board Members on social media, messaging, media writing, and other communications topics.
  9. Provide expert communications guidance and support to key transitional justice efforts led by external partners, as needed.
  10. Design, manage and advise on the implementation of social media policy and an internal communication strategy.
  11. Contribute to the overall strategic planning and program work of ICTJ as a team player with professionalism, integrity, and commitment.
  12. Other duties as assigned.

Position Requirements

Education: A bachelor’s degree in journalism, communications, or a related field or the equivalent.

Experience: Minimum of 7 years of experience in journalism or non-profit communications. Management experience required, ideally in a global non-profit setting. Demonstrated experience of developing and implementing communications strategies. Knowledge of international human rights or transitional justice issues preferred.

Applicants must be authorized to work in the United States.

Related skills and knowledge:

  • A highly motivated and innovative professional with demonstrated ability to craft and implement effective communication strategies.
  • Well versed in navigating the fast-changing global communications environment, with a proven track record of building and sustaining engaged audiences across multiple channels, on an international level.
  • Excellent experience in writing, revising, and generating press releases, op eds, web content, and publications for different outlets and audiences; highly developed editing skills.
  • Tech-savvy and engaged with new digital media and website management. 
  • Substantial international media relationships and experience, the latter to include pitching as well as writing.
  • Demonstrated record of achievement in designing and implementing effective communication strategies.
  • Significant management experience, including personnel management, demonstrated experience of coordinating with multiple offices in different time zones, and project planning and implementation.
  • Strong analytical and organizational skills, including highly developed team-work, time management, and prioritization skills.
  • The ability to work quickly and effectively under pressure as part of a globally diverse team.

Languages: Excellent knowledge of English both spoken and written is required. Knowledge of Spanish, French, and/or Arabic are strong assets.

Location: This position will be based in New York or in The Hague and requires some travel.

Work Environment and Physical Demand

Essential functions are typically performed in an office setting with a low level of noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

Please email resume and cover letter with salary requirements to and include job code Senior Communications Associate in the subject line. Position open until filled.


The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet ICTJ’s changing needs, at its sole discretion.